If you get 403 for an api call in service now. One of the reasons could be that the user does not have permissions on the table. Which in my case was the "sc_requests"
Here is the error:
Invoke-WebRequest : The remote server returned an error: (403) Forbidden.
Open the service now portal and elevate permissions if not already done
Click System Definition -- Tables and search for your table
The click Access controls.
Either create a new one or find one which has been already created with name sc_request.* . If you open this ACL you may see that it has the catalog and itil roles added to it.
Click on catalog and edit users tab to add the user account which is being provided in your web request.
You can also directly search for the catalog user role in User Administration - User Roles and add permissions from there.
Here is the error:
Invoke-WebRequest : The remote server returned an error: (403) Forbidden.
Open the service now portal and elevate permissions if not already done
Click System Definition -- Tables and search for your table
The click Access controls.
Either create a new one or find one which has been already created with name sc_request.* . If you open this ACL you may see that it has the catalog and itil roles added to it.
Click on catalog and edit users tab to add the user account which is being provided in your web request.
You can also directly search for the catalog user role in User Administration - User Roles and add permissions from there.
